WPA has extensive UK experience in Franchise and Concession bidding, both as performance plan authors (including the provision of supporting analysis and the development of Performance Models) and as bid assessors. We have worked on almost all DfT franchise competitions post-privatisation, as well as the most recent TfL concession competitions. Our partners have deep experience as accredited EFQM assessors and in the DfT’s assessment approach. Our Production, Customer Service and Operational safety experience, together with the extensive work we have undertaken for a wide variety of bidders over the last 15 years, means we understand operational dynamics and the key drivers of excellent delivery. WPA can bring this unparalleled understanding, innovation and flair to any rail franchise, concession, service provision or rolling stock bid.